Privacy Policy

Last updated: June 2026

We respect your privacy and are committed to protecting your personal data in accordance with the Swiss Federal Act on Data Protection (FADP).

1. Data Collected

When you use our website, we may collect the following information:

• Contact form data: name, email address, message, and any other information you choose to provide.
• Gift voucher purchase data: first name, last name, email address, billing information, order details, payment-related information (processed securely by our payment service provider), and any other information required to process your order.
• Newsletter subscription data: email address and, where applicable, your preferred communication language, so we can send you news and promotional offers. You can unsubscribe at any time using the link included in every email.
• Cookies: used to remember your language preferences and improve your browsing experience.
• Technical data: IP address, browser type, and information about the device you use.

2. Purpose of Data Processing

• We process your personal data for the following purposes:
• Responding to inquiries submitted through the contact form.
• Remembering your language preferences through cookies.
• Analyzing website traffic and performance (Google Analytics).
• Measuring the effectiveness of marketing activities (Meta Pixel).
• Protecting the website against abuse and spam (Google reCAPTCHA).
• Displaying the interactive map on the contact page (Google Maps).

3. Third-Party Services

We use external service providers to operate our website, analyze its usage, communicate with our visitors, and process gift voucher purchases.

In particular, we use the following services:

• Google Analytics (Google Ireland Ltd.): Anonymous analysis of how visitors use our website to better understand user behavior and improve our services.
• Google Tag Manager (Google Ireland Ltd.): A tag management tool used to deploy and manage services such as Google Analytics. Google Tag Manager does not create user profiles itself but may process technical information (such as IP addresses and browser information) required to load website tags.
• Google Maps (Google Ireland Ltd.): Displays an interactive map on our contact page. When the map is loaded, Google may collect technical information and place cookies on your device.
• Google reCAPTCHA (Google Ireland Ltd.): Protects our forms against spam and abuse by analyzing technical information to distinguish human users from automated requests.
• Meta Pixel (Meta Platforms Ireland Ltd.): Measures the effectiveness of our advertising campaigns and tracks conversions, subject to your consent where required.
• Brevo (Brevo SAS): Provides our email newsletter and marketing communications. If you subscribe to our newsletter, your email address and the information required to manage your subscription are processed by Brevo.
• PostFinance Checkout (Wallee AG): Processes payments for gift voucher purchases. Information required to complete the transaction (such as billing details, payment information, and order amount) is processed securely by our payment service provider. Payment card details are never stored on our website.

Some of these service providers may process personal data in countries whose level of data protection is not equivalent to that of Switzerland or the European Union. Any such transfers are carried out in accordance with applicable legal requirements.

4. Legal Basis for Processing

• Consent: analytics cookies (Google Analytics via Google Tag Manager) and marketing cookies (Meta Pixel, where applicable).
• Legitimate interest: website security, spam protection (reCAPTCHA), and displaying the map (Google Maps), insofar as these services are necessary for the operation of the requested service.

5. Data Retention

• Contact form data is retained only for as long as necessary to process your request or to comply with legal obligations.
• Cookies may remain stored on your device until manually deleted or until they expire.

6. Your Rights

In accordance with the FADP, you have the right to:

• Access your personal data.
• Request the correction or deletion of your data.
• Withdraw your consent at any time (particularly for analytics or marketing cookies).

To exercise these rights, please contact us at: info(at)fribowling.ch

7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, misuse, or disclosure.

8. Changes

We may update this Privacy Policy from time to time. The most recent version is always available on this page.

9. Contact

Fribowling SA
Rue Saint-Pierre 6
1700 Fribourg
info(at)fribowling.ch